For Patients

Practical, bulk-billed support to help you manage a long-term health condition with confidence, clarity and ongoing guidance.
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What My Health Online is

Support designed for people living with long-term health conditions

My Health Online is a dietitian-led telehealth service that supports people living with long-term health conditions through a combination of personalised appointments and a comprehensive Lifestyle Program.
Rather than focusing on quick fixes or isolated advice, this service is designed to help you understand your condition, build sustainable habits, and make steady progress over time, with support that fits into everyday life.
All eligible care is provided under a Chronic Disease Management Plan, and the Lifestyle Program is included as part of your care, with no additional program fees.
Who this service is for

When My Health Online may be a good fit

My Health Online may be a good fit if you:
  • Have a chronic condition that has lasted, or is expected to last, six months or longer
  • Have been told you are eligible for a Chronic Disease Management Plan
  • Want practical guidance, not just information
  • Have found it hard to stay consistent between appointments in the past
  • Prefer telehealth appointments you can attend from home
Common conditions we support include diabetes and pre-diabetes, weight-related health conditions, fatty liver disease, PCOS, high blood pressure, metabolic syndrome, cardiovascular risk factors and long-term mental health conditions.
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Our approach

More support than appointments alone

Managing a chronic condition can feel overwhelming, especially when support is limited to just a few appointments each year.
My Health Online is designed to give you more than appointments by combining:
Personalised one-to-one dietitian care delivered via telehealth
A structured online Lifestyle Program for ongoing support between appointments
Clear goals and practical strategies you can use in everyday life
This approach means you are supported between appointments, with structure, guidance and tools to help you stay on track, not left to manage everything on your own.
What you can expect

Clear, supportive care from referral to follow-up

When you work with My Health Online, your care includes:
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Bulk-billed dietitian appointments

If you have a CDMP, eligible dietitian appointments are bulk billed, with no out-of-pocket cost.

A Lifestyle Program included with your care

You receive included access to a structured Lifestyle Program that supports learning and habit-building between appointments.

Whole-of-lifestyle support

Care focuses on nutrition alongside movement, sleep and mental wellbeing, supporting your health as a whole.

Practical, achievable goals

Appointments focus on setting realistic, achievable goals that fit your lifestyle and circumstances.

Ongoing structure between sessions

The Lifestyle Program provides structure and guidance between appointments, helping you stay on track even when motivation fluctuates.

Appointments focus on assessment, education, problem-solving and progress review, while the Lifestyle Program reinforces learning and habit-building between sessions.

Start making progress with your health today

Book an appointment with your GP to ask about a Chronic Disease Management Plan and referral to My Health Online.
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Why this approach works

Designed to fit real life

Many people receive health advice but find it difficult to follow through once appointments end. This is not a personal failing. Chronic conditions are complex, and lasting change is hard to achieve without ongoing structure and support.
My Health Online was designed to acknowledge this reality. By combining dietitian appointments with an included Lifestyle Program, our service provides guidance, reminders and practical tools between sessions. This helps take the pressure off willpower alone and supports progress at a pace that feels manageable and realistic.
The Lifestyle Program

Multidisciplinary support for everyday lifestyle change

The My Health Online Lifestyle Program is included as part of your care and does not involve additional fees. It has been developed with input from clinicians across dietetics, psychology, exercise physiology and specialist medical input, and is designed to complement your dietitian appointments.
Nutrition education tailored to chronic conditions
Practical movement guidance and activity planning
Sleep, recovery and energy management
Stress, mood and mental wellbeing support
Behaviour-change tools to support sustainable habits
Flexible, self-paced access you can use in your own time
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How to get started

Accessing My Health Online through your GP

To use My Health Online, many patients are referred by their GP under a Chronic Disease Management Plan. Your GP can let you know if you are eligible.
If you are not eligible for a Chronic Disease Management Plan, you can still access My Health Online as a private client.
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Step 1.

Speak with your GP

Book an appointment with your GP and ask whether you are eligible for a Chronic Disease Management Plan.

Step 2.

Ask for a referral to My Health Online

If eligible, your GP can refer you directly to My Health Online.

Step 3.

We contact you

Once we receive your referral, our team will contact you to book your first telehealth appointment. After your appointment is booked, you will also receive access to the Lifestyle Program.

Prefer to access care privately?

You can book directly with our team without a GP referral.

Next steps

Getting started with My Health Online

Use the options below to learn how the program works, check your eligibility, or take the next step toward starting care.
View the program overview

Learn how My Health Online combines dietitian appointments with a structured Lifestyle Program to support long-term health change.

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Contact us with questions

Not sure if the program is right for you? Get in touch to ask about eligibility, referrals, or accessing care privately.

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Book an appointment with us

Ready to get started? Book a telehealth appointment with our dietitians. You can attend under a GP referral or as a private client.

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